Privacy Policy

This Privacy Policy describes how SupaVoice AI collects, uses, and protects personal information when you interact with our services, website, and AI voice agents.

Information We Collect

We may collect the following information when you use SupaVoice AI:

• •Name, phone number, and email address
• •Business-related information you voluntarily provide
• •Call metadata and conversation details when interacting with our AI voice agents
• •Appointment and booking information
• •Technical data such as IP address and device type

We collect this information solely to provide and improve our services.

How We Use Your Information

We use collected information to:

• •Deliver AI voice and automation services
• •Schedule demos and appointments
• •Send booking links, confirmations, reminders, and customer support communications
• •Improve system performance and customer experience
• •Provide support and respond to inquiries

We do not use your information for unrelated purposes.

SMS & Mobile Communications

SupaVoice AI may send SMS messages to customers who provide explicit consent, including demo booking links, appointment confirmations, reminders, and customer support communications.

Mobile information will not be sold, rented, or shared with third parties for promotional or marketing purposes.

We may share limited information only with trusted service providers (such as telecommunications carriers and messaging platforms) strictly as necessary to deliver SMS services and operate our platform.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us at support@supavoice.ai.

Call Recording and AI Processing

Calls may be recorded or processed by AI systems for quality assurance, training, and service delivery purposes. By interacting with SupaVoice AI, you consent to this processing.

Data Sharing

We do not sell personal information. We may share information only with service providers required to operate our platform (such as cloud hosting or telecom providers), and only for operational purposes.

Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, disclosure, or misuse.

Your Rights

You may request access, correction, or deletion of your personal information by contacting support@supavoice.ai.